Returns & Refunds Policy

At Elumiere, we want you to be fully satisfied with your purchase.

Returns

  • Items can be returned within 14 days of delivery.
  • Products must be unused, in original packaging, and in the same condition received.
  • Personalized or custom jewelry cannot be returned.

Refunds

  • Refunds are processed within 7–10 business days after receiving the returned item.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable.

Exchanges

If you received a defective or incorrect item, we will replace it at no extra cost.

How to Return

Email us at adambusiness61@gmail.com with your order number and reason for return. Our team will guide you through the process.