Returns & Refunds Policy
At Elumiere, we want you to be fully satisfied with your purchase.
Returns
- Items can be returned within 14 days of delivery.
- Products must be unused, in original packaging, and in the same condition received.
- Personalized or custom jewelry cannot be returned.
Refunds
- Refunds are processed within 7–10 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable.
Exchanges
If you received a defective or incorrect item, we will replace it at no extra cost.
How to Return
Email us at adambusiness61@gmail.com with your order number and reason for return. Our team will guide you through the process.